Shipping & Delivery
We ship globally.
We use respective national postal services (can take up to 30 days depending on the country).
UK Orders: It should usually take 3-5 days for you to receive your items, via Royal Mail 1st class post.
International Orders: It should usually take 7-14 days for you to receive your items but please note, it can take up to 28 days depending on the country.
UK & INTERNATIONAL ORDERS: Please be aware that due to restrictions of movement, orders processed and shipped may be subject to delay.
If you have not received your parcel within the estimated time frame please email us
Our price covers taxes, duties and processing when it arrives at your border.
If you are ordering outside of the UK，United States, Germany, France, Italy, Spain, Austria and most other European countries.., your parcel may be incur customs fees. This covers taxes, duties and processing when it arrives at your border. If you are not familiar with the customs fees in your country, please check with your local customs office for more information.
If you refuse to pay the customs fees when your order arrives, the shipment will be returned and we will be charged the customs fees plus return shipping costs. Therefore, we do not issue refunds for customs fees, shipping, or the cost of your order if you refuse to pay the customs fees.
Refunds & Exchanges
You have 30 days from receiving your product to tell us if you wish to return it for a full refund. To return an item, please enclose the packing slip in with your purchase and clearly mark the reason for your return. Simply return your parcel to the post office making sure to get a proof of postage.
If apparel, the item cannot be worn or washed. A damaged or defective item can only be replaced for the same item. If the item has a tag attached, please ensure this has not been removed. Another item cannot be substituted in place of a damaged or defective item.
UK Orders: It should usually take 3-5 days for you to receive your items, via Royal Mail 1st class post.
International Orders: It should usually take 7-14 days for you to receive your items but please note, it can take up to 28 days depending on the country.
UK & INTERNATIONAL ORDERS: Please be aware that due to restrictions of movement, orders processed and shipped may be subject to delay.
If you have not received your parcel within the estimated time frame please email us
Our price covers taxes, duties and processing when it arrives at your border.
If you are ordering outside of the UK，United States, Germany, France, Italy, Spain, Austria and most other European countries.., your parcel may be incur customs fees. This covers taxes, duties and processing when it arrives at your border. If you are not familiar with the customs fees in your country, please check with your local customs office for more information.
If you refuse to pay the customs fees when your order arrives, the shipment will be returned and we will be charged the customs fees plus return shipping costs. Therefore, we do not issue refunds for customs fees, shipping, or the cost of your order if you refuse to pay the customs fees.
Orders
If the product you wish to purchase is out of stock, please Email US to be kept up to date when available again.
Unfortunately you cannot add items to your order once you have checked out. You will have to place another order for your additional items.
We may be able to cancel your order if it has not already been sent out. If you would like to cancel your order please send us an email. Please note we cannot cancel your order if it has already been shipped.
Our price covers taxes, duties and processing when it arrives at your border.
If you are ordering outside of the UK，United States, Germany, France, Italy, Spain, Austria and most other European countries.., your parcel may be incur customs fees. This covers taxes, duties and processing when it arrives at your border. If you are not familiar with the customs fees in your country, please check with your local customs office for more information.
If you refuse to pay the customs fees when your order arrives, the shipment will be returned and we will be charged the customs fees plus return shipping costs. Therefore, we do not issue refunds for customs fees, shipping, or the cost of your order if you refuse to pay the customs fees.
Promotional Codes & Vouchers
No, we do not currently sell gift cards.
At the checkout, above your subtotal is a box in which you can enter any discount codes.
If you entered the promotional code and it did not apply it to the total please double check that you have the correct code or that it has not already expired. If checked and the code is still not working, please contact us
